Legal Operations

Legal departments have often been last in line when it comes to technology investment, and the task of embarking on an expensive and time-consuming IT development project to bring things up-to-date can seem daunting.

Kim’s virtual software developer takes away the pain, allowing knowledge workers such as lawyers or paralegals to automate their own processes, workflows, documents and dashboards in hours or days rather than wait weeks or months for an IT project which may or may not capture their requirements accurately.

With Kim’s intuitive interface, legal team members can automate existing processes and documents, or easily build new ones from scratch – all available immediately in multiple languages and responsively across mobile, tablet and desktop browsers. Whether it’s automating simple self-service NDAs for business users, or building complex multi-stakeholder case workflows across several geographies, Kim can handle them all.

For many customers, the reality is that there is no readily-available source of the truth when it comes to legal team activity and performance, so the first step is often to configure Kim as a global “Gateway to Legal” to handle all inbound requests coming into the department from the business. Drawing on Kim’s dynamic case management capabilities, team leaders can rapidly automate the case intake process to gain critical insights into questions such as:

• How many cases are we working on?
• What stage are they at and how long have they been there?
• What is the profile of these cases (subject, risk, jurisdiction, etc.)?
• Where are the bottlenecks and delays and why are they occurring?
• What is the average case length for the various case types?
• How does the performance of different team members compare for similar cases?
• What patterns or trends can we observe that will help streamline the department?

Kim’s unique unified data structure also provides the foundation for overlaying innovative AI and machine-learning capabilities. For example, why use a human to triage incoming work when Kim can figure out what it is, who should be managing it, automatically open a case, and notify all necessary participants of progress throughout? Free up your legal team to do higher-value work and let Kim take care of the rest.

Our build-your-own dashboards are one of the most popular features with our Legal Operations customers, allowing for the creation of multiple visualizations of the most valuable data. Choose from almost one hundred different chart types to highlight the activities and patterns that you want to see, not what somebody else thinks you should see. Kim puts you in the driving seat and give you the tools to transform and modernize your legal department at your own pace.